Support

Set Up a Vacation Auto Responder

Navigate to the Smartmail HQ webmail interface

https://smartmailhq.com

Log in using your full email address and password for the email account you wish to use it for

  1. After log in go to Settings > Filters
  2. Select Manageseive in the Filter Sets and click on Vacation in the filters
  3. Edit the record which will appear on the right of the page:
    • You need to put values into the following fields:
      • Message Body
      • Message Subject
      • Reply Sender Address
    • Adjust the the frequency of the reply (in days) in the How Often Send field
      • Consider those who may send you a lot of emails on a daily basis
      • Please note the an an initial email will get sent immediately on receipt of the very first email irresepctive of the number of days you set
    • Save the record
    • To activate the filter simply untick the Filter Disabled box and Save the record
    • To deativate the record, tick the Filter Disabled box and Save the record
    • You can add other actions to the basic function by click on the + (plus) button at the right of record
      • Add/edit as required

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