Users can copy emails to other addresses themselves, using the Smartmail interface.

You can use the manageseive filter system to filter all emails to another email 

• navigate to the webmail https://smartmailhq.com
• log in to your account
• go to personal settings > filters
• make sure the manageseive filter set is selected
• click the plus icon below the filters column
• create a filter to copy all emails to a selected address
• give the filter a name then select incoming mail: all messages
• select send a message copy to in the execute the following actions field, then add the email address you are copying to
• save the filter

All incoming emails will be copied to the selected email address. you can change or add at any time

Send a test email from another account just to make sure it is working